Frequently asked questions
A few of the questions people ask most often. If yours is not here, you are welcome to ask on your discovery call or by email.
Do I need a referral to see a psychologist?
No referral is required to begin. If you would like to claim a Medicare rebate, a Mental Health Treatment Plan from your GP provides rebates for several sessions each calendar year. Without a plan you can still access sessions privately or through your private health insurance.
What are your fees?
Individual sessions start from $230 AUD for a 55 minute consult. Flexible pricing is available, and concession rates apply for eligible cardholders. If cost is a barrier, please mention it so we can talk through the options together.
Do you accept third party referrals?
Yes. The practice works with WorkSafe, the TAC, NDIS (self managed) and VOCAT. Let us know your situation when you get in touch and we will explain what is needed.
How do I book, and is there a discovery call?
Booking begins with a written enquiry by email. The practice offers a complimentary 10 minute consult so you can get a feel for the fit before committing to a first session. We reply within two business days.
What is your cancellation policy?
We ask for at least 24 business hours notice to change or cancel an appointment. Without that notice a fee of 50 percent of the session applies, as the time has been set aside for you.
Can you provide reports or legal assessments?
The practice does not offer cognitive or personality reports, or legal assessments. If that is what you need, we are happy to suggest that you seek a service that specialises in this area.
I am already seeing another psychologist. Can I switch?
You are very welcome to move your care here. It helps to recall how many sessions you claimed with your previous psychologist under your current referral, as there is a capped number of rebated sessions each calendar year.
Who do you work with?
Ms Almaas works with adults aged 16 to 65. The practice is gender inclusive, sex worker friendly and culturally sensitive to the experiences of CALD communities. You are welcome exactly as you are.
Ask us anything, in writing.
Send your question by email and we will reply within two business days, or raise it during your free discovery call.